Delete your Tinyo account
You can request deletion of your Tinyo account and the personal data associated with it.
You don't need access to the Tinyo app to make a request. Simply contact us using the button below.
What to include
Please send your request from the email address associated with your Tinyo account and include "Account deletion request" in the subject line.
If you no longer have access to that email address, contact us and explain the situation. We may need additional information to verify that you own the account.
What happens after you request deletion?
We will review your request and may need to verify that you are the account owner.
Once your request is verified, your Tinyo account will be scheduled for deletion. Tinyo's account deletion process includes a 7-day grace period before permanent deletion.
When the deletion is completed, the personal data associated with your Tinyo account will be deleted, except for information we are required or permitted to retain for legal, security, fraud-prevention, or regulatory reasons. Any applicable retention is described in our Privacy Policy.
Have a Premium subscription?
If you have an active Premium subscription, cancel it through the service where you purchased it, such as Google Play or the Apple App Store. Cancelling your subscription prevents future subscription charges; it does not delete your Tinyo account.
You can still request deletion of your Tinyo account using the process above.
Do I need the Tinyo app to request deletion?
No. You can request deletion through this page even if you have uninstalled Tinyo.
Will deleting my account cancel my subscription?
No. If you have an active Premium subscription, cancel it through the service where you purchased it, such as Google Play or the Apple App Store.